Brevo AI4.3- Best for
- Small businesses sending campaigns
- Pricing
- Freemium · $0
6 Best AI alternatives to Zoho CRM
Zoho CRM offers sales pipeline management, marketing automation, and Zia AI insights across a broad app ecosystem, at a fraction of HubSpot's enterprise pricing.
Side-by-side comparison
Every AI alternative to Zoho CRM we recommend, at a glance.
Brevo AI4.3
HubSpot4.4- Best for
- Growing marketing and sales teams
- Pricing
- Freemium · $20/mo
Mailchimp4.1- Best for
- Newsletter senders
- Pricing
- Freemium · $0
- Best for
- Large enterprise support teams
- Pricing
- Paid · $25/user/mo
- Best for
- SMBs prioritizing marketing automation over full CRM
- Pricing
- Paid · $15/mo
Klaviyo4.5- Best for
- Ecommerce brands wanting AI-driven email/SMS
- Pricing
- Freemium · $0/mo
| Tool | Best for | Pricing | From | Rating | |
|---|---|---|---|---|---|
| Brevo AI | Small businesses sending campaigns | Freemium | $0 | 4.3 | Try Brevo AI |
| HubSpot | Growing marketing and sales teams | Freemium | $20/mo | 4.4 | Try HubSpot |
| Mailchimp | Newsletter senders | Freemium | $0 | 4.1 | |
 Salesforce Service Cloud | Large enterprise support teams | Paid | $25/user/mo | 4.1 | Try Salesforce Service Cloud |
 ActiveCampaign | SMBs prioritizing marketing automation over full CRM | Paid | $15/mo | 4.5 | Try ActiveCampaign |
| Klaviyo | Ecommerce brands wanting AI-driven email/SMS | Freemium | $0/mo | 4.5 | Try Klaviyo |
The alternatives in detail
Brevo AI
AI
Email marketing with AI assistance
Brevo combines email, SMS and automation with AI subject lines, send-time optimisation and content generation at a lower price than legacy suites.
AI subject lines
Send time optimisation
Automation flows
Freemium · from $0
HubSpot
Classic
CRM and inbound marketing platform
HubSpot bundles CRM, email marketing, landing pages and reporting into one platform. Costs climb quickly once contact lists grow.
CRM
Email marketing
Landing pages
Freemium · from $20/mo
Mailchimp
Classic
Email marketing platform
Mailchimp handles newsletters, automations and audience segmentation for small and mid-size businesses.
Campaigns
Automations
Segments
Freemium · from $0
Salesforce Service Cloud
Classic
Enterprise customer service platform
Service Cloud is Salesforce's enterprise support suite with omnichannel routing and deep CRM data. Implementation is long and costly.
Omnichannel routing
Case management
Knowledge base
Paid · from $25/user/mo
ActiveCampaign
AI
Customer experience automation platform
ActiveCampaign combines email marketing, marketing automation, and a light CRM with AI-powered send-time and content optimization, targeting SMBs.
Marketing automation builder
AI predictive sending
Email and SMS marketing
Paid · from $15/mo
Klaviyo
AI
AI-powered email and SMS for ecommerce
Klaviyo specializes in ecommerce email and SMS marketing with deep Shopify/BigCommerce integration, predictive analytics, and AI-generated campaign content.
AI content and subject line generation
Predictive analytics (CLV, churn)
Deep ecommerce integrations
Freemium · from $0/mo
Which Zoho CRM alternative is right for you?
Most people arrive here asking one of four things. Here's the short answer to each, based on our own testing — read how we review tools if you want the full method.
What's the best overall AI alternative to Zoho CRM?
ActiveCampaign scores highest in our testing (4.5/5). Customer experience automation platform.
Is there a free alternative to Zoho CRM?
Yes — Brevo AI has a freemium option, so you can try the workflow before paying anything.
Which one is easiest to switch to?
Brevo AI is the gentlest landing — best for Small businesses sending campaigns. You can get a usable result on day one.
Which works best for a team?
Brevo AI (best for Small businesses sending campaigns) handles shared work best, starting at $0.
Keep looking
Know a better Zoho CRM alternative?
Tell us about it and we'll review it for inclusion.
Submit a tool